Privacy policy

At Chiel.com, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

Information We Collect

Personal Information: When you register an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, and payment details.
Browsing Information: We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited.

Use of Information

We use the information we collect for the following purposes:
To process and fulfill your orders
To communicate with you about your orders and account
To personalize your shopping experience
To send promotional offers, newsletters, and updates (if you have opted in)
To improve our website and services
To prevent fraud and maintain the security of our website

Disclosure of Information

We may share your personal information with third-party service providers who assist us in operating our website and providing our services. These service providers are contractually obligated to use your information only as necessary to perform their services for us and are prohibited from using it for any other purpose.
We may also disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Cookies

We use cookies and similar tracking technologies to analyze website traffic, remember your preferences, and provide you with a personalized shopping experience. You can control cookies through your browser settings, but please note that disabling cookies may affect your experience on our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us directly. You may also unsubscribe from our marketing communications by following the instructions in the emails we send you.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@chiel.com